iPad Guidance - Welcome to your new tablet

Setting up my warranty

Please take this time to register the warranty for your product with us. To register your warranty please fill in the form below, stating your product's serial number as well as your website/Amazon/eBay order number and date.
You will then receive an email confirmation (Please check your spam folder in case our email ends up there!).

 Leave us a review

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If you are happy with your order, please leave us a positive review on Trustpilot: Leave a review for Loop8

If you're not satisfied, let us fix it for you. Contact us and we will do whatever it takes to make your experience a good one!

Returns

In the event that you would like to return your product to us, please carry out the following before sending your product back:

In order to secure your own personal information, we kindly request users to sign out of their iCloud account and erase all content on the iPad before returning it to us. Please understand we do not have the ability to remove your account from this device otherwise, hence it is crucial for you to follow these steps.

How to sign out of iCloud and erase all data (Before OR after returning the iPad to us): Apple instructions for erasing data

When you erase your content, 'Find My iPhone' and 'Activation Lock' are also turned off. But if you would still like guidance on how to remove your device from Find My iPhone, please read here: Remove your device from Find My iPhone

If you have any questions or concerns, do not hesitate to contact us.